Topics

Exportable Reports

Below is a list of the most common reports we have on our system and the fields associated with each report.



Client Level

Navigate to the Stats menu item on the client dashboard.

Coupon Codes Report

Summary By Coupon Code

  • Coupon Code
  • Source of Sale
  • Event Name
  • Event Start
  • Number of Tickets
  • Number of Orders
  • Terminal
  • User

Order Breakout

  • Coupon Code
  • Source of Sale
  • Event Name
  • Event Start
  • Number of Tickets
  • Terminal
  • User
  • Order
  • Order Number
  • Billing First Name
  • Billing Last Name

Event Audit Report by Order Date Range/By Event Date

  • Type of Ticket (purchased, comps, etc.)
  • Event Name
  • Event Start Date
  • Venue Name
  • Items (number of tickets purchased)
  • Price of Ticket
  • Total Face Value
  • Total Price (with fees)
  • Total Facility Fee
  • Total Customer Fee
  • Total Processing Fee
  • Total Processing Fee Client
  • Total Shipping
  • Total Shipping Fee Client
  • Total Tax
  • Total Recoup Fee
  • Total Coupon Price

Client Subpromoters Summary

  • Name
  • Event Name
  • Event Start
  • Column

All Events Transactions

  • Email
  • Last Name
  • First Name
  • Last 4 of Credit Card Used
  • Credit Card Type
  • Phone Number
  • Order Number
  • Order Date and Time
  • Event Name
  • Event Date
  • Ticket Type Name
  • Postal Code
  • Source of Sale (online, box office, etc.)
  • Number of Tickets Purchased
  • Ticket Status (purchased, void, etc.)
  • Total Price
  • Total Face Value
  • Payment Plan Collected Face Value
  • Total Service Fees
  • Total Facility Fees
  • Total Affiliate Markup
  •  Total Shipping
  • Total Donation
  • Total Tax
  • Total Coupon
  • Referral Bounty
  • Transaction Number
  • Order
  • Box Office Audit User

Client Statements Summary

  • Statement Number
  • Event Name
  • Event Start
  • Item
  • Description
  • Date Paid
  • Amount (owed vs. paid)

Event Level

On the event dashboard, navigate to the Live Stats menu item and click the Reports tab.

Full Audit Report

  • Type of Ticket (purchased, comps, etc.)
  • Ticket Type Name
  • Number of Tickets Sold
  • Ticket Price
  • Total Sales (+ facility fee)
  • Total Facility Fee
  • Total Customer fee
  • Total Processing Fee
  • Total Processing Fee Client
  • Total Shipping
  • Total Shipping Free Client
  • Total Tax
  • Total Recoup Fee
  • Total Coupon Price

Coupon Codes by Customer

  • Coupon Code
  • Billing Last Name
  • Billing First Name
  • Email
  • Phone Number
  • Ticket Type Name
  • Face Value Collected
  • Number of Tickets
  • Source of Sales
  • Order Date and Time

Transaction Breakdown

  • Email
  • Last Name
  • First Name
  • Last 4 of Credit Card Used
  • Credit Card Type
  • Phone Number
  • Order Number
  • Order Date and Time
  • Ticket Type Name
  • Postal Code
  • Source of Sale (online, box office, etc.)
  • Number of Tickets Purchased
  • Ticket Status (purchased, void, etc.)
  • Total Price
  • Total Face Value
  • Payment Plan Collected Face Value
  • Total Service Fees
  • Total Facility Fees
  • Total Affiliate Markup
  • Total Shipping
  • Total Donation
  • Total Tax
  • Total Coupon
  • Referral Bounty
  • Gateway Name

Hourly Entry Scan Stats

  • Year
  • Month
  • Day
  • Hour
  • Scans

Customer Wait List

  • First Name
  • Last Name
  • Email
  • Phone Number
  • Date Signed Up

All Tickets (Including Comps)

  • Name
  • Email
  • Ticket Type Name
  • Ticket Number
  • Section
  • Seat
  • Row
  • Ticket Scanned

Tickets (No Comps)

  • Name
  • Email
  • Ticket Type Name
  • Ticket Number
  • Ticket Scanned

Sub Promoters

  • Name
  • Email
  • Link
  • Tickets Sold
  • Orders
  • Clicks
  • Ticket Revenue

Tickets Per City

  • City
  • State or Region
  • Tickets

All Transfer Tickets

  • Name
  • Email
  • Ticket Type
  • Ticket Number
  • Transfer Status
  • From Customer Name
  • From Customer Email
  • Date Completed

Box Office Sales Terminal Report

  • Terminal
  • Total Cash
  • Total Credit
  • Total Refund Cash
  • Total Refund Credit

Box Office Sales User Report

  • Name
  • Total Cash
  • Total Credit
  • Total Refund Cash
  • Total Refund Credit

Online Orders - PDF Receipt Links

  • First Name
  • Last Name
  • Email
  • Order Number
  • Order Date Time
  • PDF URL

Payment Plan Orders

  • Order
  • Order Number
  • Billing First Name
  • Billing Last Name
  • Email
  • Phone
  • Number of Successful Payments
  • Number of Pending Payments
  • Total Success Full Payments
  • Total Pending Payments
  • Payment Plan Status
  • Next Payment Date

Reason For Comp Report

  • Order Number
  • Order Date and Time
  • Full Name
  • Note
  • Number of Tickets

Ticket Numbers of All Open Seats

  • Section
  • Row
  • Seat
  • Ticket Number

Related Topics