Grant access to your profile and events and have granular control over what each user has access to with user policies.  The account owner is in charge of which permissions each user has.

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Client Level Users

Allows you to control which users have access to your client account.

Event Level Users

Allows you to control which users have access to a specific event.

Get Started

Select the Users menu item under Manage on either the client dashboard or event dashboard.

Once on the users page, you will see a list of all users associated with that account or event. Change permissions or remove users any time using the edit and trash icons.

Users that do not have a See Tickets account will be greyed out an un-editable until they create an account. An email will be sent to them letting them know. You can also resend the email by clicking the mail icon.

Adding a User

Add a user by entering their email address.

Search for a user with their name or email address.

Edit each user to set their user policies. You can manually set each user's policies by checking the boxes in each section or by selecting a pre-determined policy from the dropdown.

The user policy sections correspond with the navigation groups and allow clients to pick and choose what they want each user to see or not see.

Each checkbox to the right is a level above the next, so if you click Edit for example, you will have the View permissions as well.

Event Level Policies

For the event level policies, we give access to nav groups instead of each page or feature as well as a section for box office permissions.